Last updated: October 2025
Home@ix Limited (“Home@ix”, “we”, “us”, or “our”)
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit our website, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
Home@ix Limited is registered in England and Wales.
Company number: 13330167
Registered office: Lower Grenofen, Grenofen, Tavistock, Devon PL19 9ES
We are the data controller responsible for this website.
If you have any questions about how we handle your data, please contact us at
2. Information we collect
We may collect and store:
- information you provide through website forms (for example, your name, email address, phone number, or message).
- technical data such as your IP address, browser type, and how you interact with our site.
- any preferences you share with us, such as requests for updates or enquiries.
We do not collect any special category (sensitive) data through this website.
3. How we use your information
We use your information to:
- respond to your enquiries or requests.
- improve our website and understand how visitors use it.
- maintain website security and prevent misuse.
We only use your data when we have a lawful reason to use it — usually because you have requested information from us, or because it is in our legitimate business interests to maintain and improve our site.
4. How long we keep your information
We will keep your personal information only as long as necessary to fulfil the purpose we collected it, or as we’re required to keep it by law. After that, it is securely deleted or anonymised.
5. Sharing your information
We won’t sell, trade, or rent your personal information to anyone.
We might share some of your data in a limited with trusted service providers who help us operate our website or manage our business enquiries (eg, IT support or hosting services). Those providers are bound by confidentiality and data-protection obligations.
When you submit a form on our website, your details may be managed through our email and contact platform, Brevo (operated by Sendinblue SAS, France). Brevo acts as a data processor on our behalf, helping us manage enquiries and send follow-up communications. Brevo is fully compliant with the UK GDPR and EU GDPR and stores data on secure servers within the EU.
6. Cookies and similar technologies
We use cookies to make our site work properly and to improve your browsing experience.
For full details, please see our separate Cookie Policy.
7. Keeping your data secure
We use appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, or disclosure. However, no system can be guaranteed 100% secure.
8. Your rights
Under UK GDPR, you have the right to:
- ask for a copy of the personal information we hold about you.
- ask us to correct, delete, or restrict use of your data.
- withdraw your consent (where applicable).
- complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data: www.ico.org.uk.
If you want to exercise any of these rights, please contact us at
9. Changes to this policy
We might update this Privacy Policy from time to time to reflect changes in how we operate or comply with new laws. The date at the top shows when it was last updated.
